Environmental factors affecting office worker performance : by Chartered Institute of Building Services Engineers

By Chartered Institute of Building Services Engineers

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16 269-276 (1996) 87 Katzev R The impact of energy-efficient office lighting strategies on employee satisfaction and productivity Environment and Behaviour 24(6) 759-778 (1992) 57 Huczynski A and Buchanan D Organizational behaviour: an introductory text 2nd edn (London: Prentice Hall) (1991) 58 59 60 Brown J A C The social psychology of industry Harmondsworth: Penguin) (1969) 61 Sommer R Personal space: the behavioural basis of design (Englewood Cliffs, NJ: Prentice-Hall) (1969) 62 Arvey R D, Carter G W and Buerkley D K Job satisfaction: dispositional and situational influences International review of industrial and organizational psychology Vol 6 Cooper C L and Robertson I T (Chichester: John Wiley) pp359-383 (1991) 63 Bakke Teamwork in industry.

He believed that the environment was crucial to meeting physiological and safety needs: a poor environment would inhibit people from reaching their higher-order needs, thus limiting their performance. In contrast, Herzberg believed that environmental (hygiene) factors ensure that people avoid pain, whereas the motivators help them to self-actualise. So good environmental conditions alone will not result in maximum performance and people may overlook environmental factors so long as these are adequate.

Several studies have shown that people conducting paper-based work and industrial work are more productive at high levels of illuminance (1000 lux) whereas VDU work requires lower levels (< 500 lux) in order to reduce glare, increase contrast and limit eye strain. 8%. Other studies revealed higher performance for VDU operators in rooms with up-lighting compared with down-lighting and rooms with down-lighting produced better performance under parabolic louvres compared with recessed lenses. Higher control over lighting results in increased satisfaction but there appears to be little evidence to show a benefit to performance.

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