Achieving Business Value from Technology: A Practical Guide by Tony Murphy

By Tony Murphy


"Clearly, IT investments have by no means earlier than performed the sort of serious half in company progress. The ebook addresses the weak spot current in so much administration structures regarding the shortcoming of a scientific procedure to achieve the industrial merits of the IT funding and offers a transparent A-Z technique for enterprise to bridge this hole. This e-book is obviously written for all degrees and backgrounds in company administration and is a must-do for these whose company includes IT, is thinking about IT, or wish to considerably tailor IT investments for his or her fiscal advantage."
—Professor Richard P. Wool, college of Delaware, President and CEO, Cara Plastics Inc.

"Tony Murphy addresses the tricky query of the worth of IT investments head on. He interprets a sublime conception into potent perform. The case reports within the ebook successfully strengthen his key messages."
—Dr. Dermot Moynihan, Senior vice chairman, around the world Chemical improvement, GlaxoSmithKline

"This publication is the reply to such a lot CIOs' want for a well-structured, pragmatic, and simply carried out set of instruments and practices designed to reply to the common challenge of dealing with and measuring it is contribution to the enterprise. Tony Murphy's distinct mixture of functional adventure, top perform, and ideal verbal exchange talents presents the reader with a valuable-and hugely readable-guide on how most sensible to accomplish that elusive target of reliably knowing the company merits of IT investments."
—Michael Rice, oup Director of IT, Kerry staff plc

"At Oxfam we're twelve months right into a three-year IT approach in response to the rules Tony Murphy lays out during this publication, and there's a genuine, confident distinction in the way it is perceived, and in its genuine strategic place in the association. when you've got ever puzzled simply how one can achieve strategic alignment to your IT functionality, after which tips on how to make the sensible hyperlink to IT funding for the association, Tony has supplied a framework that joins them both."
—Simon Jennings, Head of data structures, Oxfam GB

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Extra info for Achieving Business Value from Technology: A Practical Guide for Today's Executive

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There is increasing emphasis on viewing business as a series of processes that can and must be fundamentally redesigned and simplified by the imaginative application of IT. This approach is known variously as business reengineering, business process redesign (BPR), or business process transformation. qxd 8/2/02 8:26 AM Page 17 Some Historical Perspective ➤ 17 business and, therefore, the old ways of applying IT, will no longer suffice. The implications for IT applications are immense. Speed and flexibility in applications development, in the context of user empowerment, have now become paramount, which in turn means that existing legacy systems often act as a liability.

The first is that a convincing, practical methodology had not been developed at this stage. For instance, one research study cited examples of companies that had tried as many as a dozen different methods for evaluating the benefits of an office automation project with minimal success. The study also showed that almost 90 percent of executives encountered “great difficulty” in quantifying intangible benefits, while about 60 percent found that “uncertainty of benefits” made justification methods hard to apply.

But this was all they agreed on. Business units, the internal IT department, the implementers, and the software vendors all pointed at one another. It was always somebody else’s fault. Upon analyzing the situation, we found, for the most part, all the participants had carried out their agreed roles. ” Another strange failure, and one that had senior management extremely worried. This case we’ll know as The ZAPped Manufacturer. ■ WHAT DO THESE CASE STUDIES HAVE IN COMMON? What can we learn from these case studies?

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